Questions shop owners ask

Frequently asked questions

How does the 7-day free trial work?

Create your shop and everything is switched on for 7 days. No card is needed. You can see how many days are left inside the app. Before the trial ends, contact us to continue.

How do I pay after the trial?

Pay by JazzCash, Easypaisa or bank transfer. Once we confirm your payment, we switch on your licence for 1 month, 1 year or 5 years.

Can I sell both retail and wholesale?

Yes. Each product can have a retail and a wholesale price, and a sale can be switched between the two.

Can I sell by the bag, carton or crate?

Yes. Add packages such as a 50 kg bag, a box of 12 or a crate of 24. Stock is kept in one base unit and converted for you.

Does it track customer credit (udhaar)?

Yes. Sell on credit to a named customer, set a due date, record payments and see who owes what.

Are product names available in Urdu?

Yes. Starter products and categories come with Urdu names shown in brackets, and you can add your own.

Is my shop's data private?

Each shop is separate. Your products, sales and customers are visible only to the logins you create for your own shop.

Does it work on my phone?

Yes. It runs in your phone's browser and can be added to your home screen like an app. It also works on tablets and computers.

How do I get help?

Message us on WhatsApp at +44 7366 382523 or email support@thedoersfirm.com.